Usage

    Can we track user behavior on our website or app for analytics and personalization?

    Short Answer

    Yes, but users must be informed and consent is required for tracking beyond essential functionality.

    Answer

    Yes, but only if users are clearly informed and consent is taken where required.

    Tracking beyond essential functionality (like analytics or profiling) usually requires consent, especially for marketing-related use cases.

    Business Impact

    Analytics and personalization features must be tied to consent. Businesses risk violations if tracking scripts run without user awareness.

    Real-World Example

    An e-commerce site using heatmaps and personalized recommendations must inform users via a cookie consent banner and obtain opt-in before activating tracking.

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